How does the Override function work in Salesforce CPQ?

The Override function in Salesforce CPQ enables designated users to manually adjust prices or conditions, providing flexibility in pricing strategies. This capability is particularly beneficial in scenarios where standard pricing rules may need to be bypassed for specific reasons, such as competitive pricing or client negotiations. By allowing only certain users to perform these adjustments, control is maintained over the pricing process while still accommodating certain business needs.

This targeted approach ensures that managers or specific sales representatives can respond effectively to unique customer situations, enhancing the capacity to close deals without compromising the integrity of the overall pricing structure. The override feature thus provides a balance between flexibility and control within the pricing model of Salesforce CPQ, allowing for strategic decision-making while preventing unrestricted access to price modifications by all users.