What does the term "Add-on" refer to in the context of Salesforce CPQ?

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In the context of Salesforce CPQ, the term "Add-on" refers to additional products that enhance or complement the main product. These items are often sold alongside the primary offering to provide extra functionality, features, or benefits to the customer. Add-ons are designed to improve the overall value of the purchase by allowing customers to tailor their product selection to better meet their specific needs.

The focus on enhancing the main product makes add-ons an important part of the selling process in CPQ, as they can help increase the average order value and enhance customer satisfaction. This understanding of add-ons plays a crucial role in effectively utilizing the CPQ processes, as it involves recognizing customer needs and cross-selling relevant complementary products.

In contrast to the other options, which focus on essential components, promotional discounts, or replacement parts, the definition of add-ons is explicitly tied to supplemental products that work in conjunction with a main product, making option A the most accurate choice.

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