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What is true about locking a Quote Line in Salesforce CPQ?

  1. It prevents users from viewing the Quote Line

  2. It prevents users from deleting the Quote Line

  3. It prevents users from editing it

  4. It automatically archives the Quote Line

The correct answer is: It prevents users from editing it

Locking a Quote Line in Salesforce CPQ is a feature designed to ensure the integrity of the quotation process and prevent unauthorized modifications. Once a Quote Line is locked, it restricts any edits to that line item. This is particularly important in settings where pricing or specifications need to be finalized for approval, ensuring that the terms of the quote remain consistent and secure. By preventing users from editing the locked Quote Line, the sales team can protect the accuracy of the quote given to customers, safeguarding against potential errors that could arise from inadvertent changes. This mechanism fosters a more reliable quoting process and enhances overall customer satisfaction, as clients are presented with finalized and agreed-upon terms. The other options either misrepresent the functionality or lack relevance in the context of locking a Quote Line. For instance, locking does not make the Quote Line invisible (which would address viewing options), nor does it automatically delete or archive the Quote Line without explicit actions taken to do so. Thus, the primary purpose of locking in this scenario pertains specifically to the prevention of editing.