What metrics can be configured to track Quote performance in Salesforce CPQ?

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Tracking quote performance in Salesforce CPQ primarily involves metrics that provide insights into the effectiveness and efficiency of the quoting process. Win rates, approval times, and revenue per quote are critical indicators of how well quotes are being received by customers and how profitable those quotes are when they result in sales.

Win rates help in understanding the likelihood of converting a quote into a finalized sale, serving as a direct measurement of sales effectiveness. Approval times measure how quickly quotes move through the necessary internal processes, shedding light on operational efficiency. Revenue per quote gives insight into the financial performance associated with each quote, allowing businesses to assess the overall profitability of their quoting strategy.

The other metrics mentioned in the other choices, such as sales targets, customer satisfaction rates, lead conversion rates, and order fulfillment times, while important in their own right, do not directly relate to the performance of the quote process within Salesforce CPQ specifically. Instead, they pertain to broader sales or operational metrics that do not provide direct insights into quote-related performance.

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